Frequently Asked
Questions
Frequently Asked Questions
Frequently Asked Questions
What is Equipment Pilates?
Equipment Pilates takes the foundations of Mat Pilates and brings them to life with specialized apparatus—the reformer, tower, and chair. Each piece uses spring-based resistance to create both support and challenge, helping you build strength, improve flexibility, and enhance body awareness. The result is a dynamic, full-body workout that is low-impact yet highly effective for all levels.
What time should I arrive before class?
We ask all participants to arrive 10-5 minutes before class starts.
Do I need grip socks?
Yes! Grip socks help keep you safe and the studio clean. Don’t worry if you forget yours—we have a selection available for purchase so you can still enjoy your class comfortably. Thank you for helping us create a safe, welcoming space for everyone!
How do I find the studio?
Please refer to the directions and location tab located on our homepage.
How often should I do Pilates?
We recommend practicing at least twice a week to see the best results. Regular classes help you build strength, flexibility, and a stronger mind-body connection—plus, our schedule makes it easy to fit Pilates into your week! Pilates
Do you offer private lessons?
We plan to offer private Pilates sessions in the future as our studio grows. In the meantime, if you’re interested, please contact us directly by email so we can keep you informed and discuss your options when they become available.
What should I bring to class?
You don’t need much! We do ask that everyone wears grip socks (don’t worry if you forget—we’ve got plenty for purchase at the studio). A water bottle is always a good idea to keep you feeling fresh, and some people like to bring a small towel too. All your extra bits and pieces—like keys, wallet, phone, and shoes—can be tucked safely away in our cubbies while you enjoy class.
What is the cancellation policy?
Because we have limited space, every spot counts! If you can’t make a class, please cancel at least 24 hours in advance. Late cancellations will be charged the class fee. Thank you for helping us keep our studio welcoming for everyone! Booking and managing your reservations is easy through our app—download it in the App Store today!
Do I need experience to join a class?
Not at all! Our classes are designed to welcome all levels, including those brand new to Pilates. You’ll be guided through each movement with clear instruction and options to move at your own pace.
If you’re currently working with an injury or have limited mobility, we recommend reaching out before joining so we
can help you find the best way to start safely and confidently.
What if I have an injury?
Injuries are all different, and to prioritize both your safety and the structure of our classes, we prefer to evaluate each case individually. Before signing up, please contact us directly by email to discuss your case and options. Our studio, in alignment with classical Pilates practice, does utilize modifications for individuals at varying levels of fitness. However, some limiting injuries may require more personalized attention outside the scope of group classes.
What if I am pregnant/postpartum?
We plan to offer prenatal and postpartum specific classes in the future! For now, please contact us directly by email to discuss and explore the best options for your practice. We also encourage you to check in with your doctor or healthcare provider, so you can feel confident and supported as you get started with us.
Do you offer private lessons?
We plan to offer private Pilates sessions in the future as our studio grows. In the meantime, if you’re interested, please contact us directly by email so we can keep you informed and discuss your options when they become available.
What should I bring to class?
You don’t need much! We do ask that everyone wears grip socks (don’t worry if you forget—we’ve got plenty for purchase at the studio). A water bottle is always a good idea to keep you feeling fresh, and some people like to bring a small towel too. All your extra bits and pieces—like keys, wallet, phone, and shoes—can be tucked safely away in our cubbies while you enjoy class.
What is the cancellation policy?
Because we have limited space, every spot counts! If you can’t make a class, please cancel at least 24 hours in advance. Late cancellations will be charged the class fee, and no-shows incur a small additional fee. Thank you for helping us keep our studio welcoming for everyone! Booking and managing your reservations is easy through our app—download it in the App Store today!
Do I need experience to join a class?
No experience is necessary! If you’re new to Pilates or want to build a strong foundation, Discover classes are a great place to start. Once you’ve mastered the basics, Develop classes provide a deeper, full-body workout. .
What if I have an injury?
Injuries are all different, and to prioritize both your safety and the structure of our classes, we prefer to evaluate each case individually. Before signing up, please contact us directly by email to discuss your case and options. Our studio, in alignment with classical Pilates practice, does utilize modifications for individuals at varying levels of fitness. However, some limiting injuries may require more personalized attention outside the scope of group classes.
What if I am pregnant/postpartum?
We plan to offer pregnancy and postpartum specific classes in the future! For now, please contact us directly by email to discuss and explore the best options for your practice. We also encourage you to check in with your doctor or healthcare provider, so you can feel confident and supported as you get started with us.
What is Equipment Pilates?
Equipment Pilates takes the foundations of Mat Pilates and brings them to life with specialized apparatus—the reformer, tower, and chair. Each piece uses spring-based resistance to create both support and challenge, helping you build strength, improve flexibility, and enhance body awareness. The result is a dynamic, full-body workout that is low-impact yet highly effective for all levels.
What time should I arrive before class?
We ask all participants to arrive 10-5 minutes before class starts.
Do I need grip socks?
Yes! Grip socks help keep you safe and the studio clean. Don’t worry if you forget yours—we have a selection available for purchase so you can still enjoy your class comfortably. Thank you for helping us create a safe, welcoming space for everyone!
How do I find the studio?
Please refer to the directions and location tab located on our homepage.
How often should I do Pilates?
We recommend practicing at least twice a week to see the best results. Regular classes help you build strength, flexibility, and a stronger mind-body connection—plus, our schedule makes it easy to We recommend practicing at least twice a week to see the best results. Regular classes help you build strength, flexibility, and a stronger mind-body connection—plus, our schedule makes it easy to fit Pilates into your week! Pilates into your week.
Have any more questions?
Have any more questions?
Have any more questions?
Terms & Policies
Grip Sock Policy
Grip socks are required at the studio. Don’t worry if you forget yours—we have a selection available for purchase so you can still enjoy your class comfortably. Thank you for helping us create a safe, welcoming space for everyone!
Cancellation Policy
Clients are required to cancel class reservations at least 24 hours prior to the scheduled start time to avoid forfeiture of the class credit.

In the rare event that the studio cancels class, you will be notified via email or text and refunded your class credit.
No Show Policy
Failure to attend will result in the loss of the class credit and a cancellation fee.
Booking Policy
All classes must be booked in advance through our online scheduling system. Walk-ins are not permitted, as class availability is limited.
Waitlist Policy
If a class is full, you may join the waitlist. Should a spot become available, you will be automatically enrolled and notified via email or SMS. If you can no longer attend, please remove yourself from the waitlist to avoid automatic enrollment and use of your class credit. We recommend checking your email regularly to stay up-to-date on your waitlist status.
Refund Policy
All sales are final. While we don’t offer refunds for class packages or retail items, we’re happy to review any issues if an error occurred during your transaction. In some cases, account credits may be issued at the studio’s discretion.
Inclement Weather Policy
At The Gadsden Studio, the safety of our clients and instructors comes first. If bad weather is anticipated to affect a class, we’ll notify you as soon as possible via email or text. If the studio remains open, please use your best judgment when deciding whether to travel. Don’t worry—any classes canceled due to weather won’t count against your class credits.
Late Arrival Policy
We want every class to start smoothly and give everyone the best experience. Our doors close and lock at the scheduled start time, so we encourage you to arrive a few minutes early. Don’t worry—we’ve built in a 15-minute buffer between classes to help everyone arrive on time and settle in comfortably. Late arrivals unfortunately cannot be admitted once class has begun.
Studio Etiquette
Clients are expected to respect the studio and fellow participants by maintaining appropriate behavior, cleaning equipment after use, and limiting distractions such as cell phones during class. Please also be mindful not to monopolize the instructor’s attention so everyone can enjoy a focused and supportive environment.
Health and Safety Policy
Before joining class, we ask that clients complete a health questionnaire and let us know about any injuries or health conditions. This helps us tailor guidance and modifications for a safe, effective practice. If you’re feeling under the weather, please take a rest day—your fellow clients and our team will thank you!
Liability Waiver
By attending The Gadsden Studio, you understand that Pilates involves physical activity and some inherent risks. As such, participants are asked to complete a liability waiver before their first class. You also agree to release The Gadsden Studio from any liability for injury, illness, or damage to personal property that may occur during classes.
Package Expiration
Class packages have an expiration date (e.g. 5 class equipment package expires in 60 days). Please use your class credits before they expire, as any unused credits cannot be carried over.
Instructor Substitution
Instructors may sometimes change, and a substitute might be provided without prior notice.
Terms & Policies
Studio Etiquette
Clients are expected to respect the studio and fellow participants by maintaining appropriate behavior, cleaning equipment after use, and limiting distractions such as cell phones during class. Please also be mindful not to monopolize the instructor’s attention so everyone can enjoy a focused and supportive environment.
Grip Sock Policy
Grip socks are required at the studio. Don’t worry if you forget yours—we have a selection available for purchase so you can still enjoy your class comfortably. Thank you for helping us create a safe, welcoming space for everyone!
Cancellation Policy
Clients are required to cancel class reservations at least 24 hours prior to the scheduled start time to avoid forfeiture of the class credit.
In the rare event that the studio cancels class, you will be notified via email or text and refunded your class credit.
No Show Policy
Failure to attend will result in the loss of the class credit and a cancellation fee.
Booking Policy
All classes must be booked in advance through our online scheduling system. Walk-ins are not permitted, as class availability is limited.
Waitlist Policy
If a class is full, you may join the waitlist. Should a spot become available, you will be automatically enrolled and notified via email or SMS. If you can no longer attend, please remove yourself from the waitlist to avoid automatic enrollment and use of your class credit. We recommend checking your email regularly to stay up-to-date on your waitlist status.
Refund Policy
All sales are final. While we don’t offer refunds for class packages or retail items, we’re happy to review any issues if an error occurred during your transaction. In some cases, account credits may be issued at the studio’s discretion.
Late Arrival Policy
We want every class to start smoothly and give everyone the best experience. Our doors close and lock at the scheduled start time, so we encourage you to arrive a few minutes early. Don’t worry—we’ve built in a 15-minute buffer between classes to help everyone arrive on time and settle in comfortably. Late arrivals unfortunately cannot be admitted once class has begun.
Health and Safety Policy
Before joining class, we ask that clients complete a health questionnaire and let us know about any injuries or health conditions. This helps us tailor guidance and modifications for a safe, effective practice. If you’re feeling under the weather, please take a rest day—your fellow clients and our team will thank you!
Liability Waiver
By attending The Gadsden Studio, you understand that Pilates involves physical activity and some inherent risks. As such, participants are asked to complete a liability waiver before their first class. You also agree to release The Gadsden Studio from any liability for injury, illness, or damage to personal property that may occur during classes.
Package Expiration
Class packages have an expiration date (e.g. 5 class equipment package expires in 60 days). Please use your class credits before they expire, as any unused credits cannot be carried over.
Instructor Substitution
Instructors may sometimes change, and a substitute might be provided without prior notice.
Inclement Weather Policy
At The Gadsden Studio, the safety of our clients and instructors comes first. If bad weather is anticipated to affect a class, we’ll notify you as soon as possible via email or text. If the studio remains open, please use your best judgment when deciding whether to travel. Don’t worry—any classes canceled due to weather won’t count against your class credits.
Terms & Policies
Studio Etiquette
Clients are expected to respect the studio and fellow participants by maintaining appropriate behavior, cleaning equipment after use, and limiting distractions such as cell phones during class. Please also be mindful not to monopolize the instructor’s attention so everyone can enjoy a focused and supportive environment.
Grip Sock Policy
Grip socks are required at the studio. Don’t worry if you forget yours—we have a selection available for purchase so you can still enjoy your class comfortably. Thank you for helping us create a safe, welcoming space for everyone!
Cancellation Policy
Clients are required to cancel class reservations at least 24 hours prior to the scheduled start time to avoid forfeiture of the class credit.
In the rare event that the studio cancels class, you will be notified via email or text and refunded your class credit.
No Show Policy
Failure to attend will result in the loss of the class credit and a cancellation fee.
Booking Policy
All classes must be booked in advance through our online scheduling system. Walk-ins are not permitted, as class availability is limited.
Waitlist Policy
If a class is full, you may join the waitlist. Should a spot become available, you will be automatically enrolled and notified via email or SMS. If you can no longer attend, please remove yourself from the waitlist to avoid automatic enrollment and use of your class credit. We recommend checking your email regularly to stay up-to-date on your waitlist status.
Refund Policy
All sales are final. While we don’t offer refunds for class packages or retail items, we’re happy to review any issues if an error occurred during your transaction. In some cases, account credits may be issued at the studio’s discretion.
Late Arrival Policy
We want every class to start smoothly and give everyone the best experience. Our doors close and lock at the scheduled start time, so we encourage you to arrive a few minutes early. Don’t worry—we’ve built in a 15-minute buffer between classes to help everyone arrive on time and settle in comfortably. Late arrivals unfortunately cannot be admitted once class has begun.
Health and Safety Policy
Before joining class, we ask that clients complete a health questionnaire and let us know about any injuries or health conditions. This helps us tailor guidance and modifications for a safe, effective practice. If you’re feeling under the weather, please take a rest day—your fellow clients and our team will thank you!
Liability Waiver
By attending The Gadsden Studio, you understand that Pilates involves physical activity and some inherent risks. As such, participants are asked to complete a liability waiver before their first class. You also agree to release The Gadsden Studio from any liability for injury, illness, or damage to personal property that may occur during classes.
Package Expiration
Class packages have an expiration date (e.g. 5 class equipment package expires in 60 days). Please use your class credits before they expire, as any unused credits cannot be carried over.
Instructor Substitution
Instructors may sometimes change, and a substitute might be provided without prior notice.
Inclement Weather Policy
At The Gadsden Studio, the safety of our clients and instructors comes first. If bad weather is anticipated to affect a class, we’ll notify you as soon as possible via email or text. If the studio remains open, please use your best judgment when deciding whether to travel. Don’t worry—any classes canceled due to weather won’t count against your class credits.